www.facebook.com/MilestoneEcoKitchens, first of all ....Thank you ! and for all of you that don't follow us yet, use the link and go have a look.
I posted a picture just a couple of days ago shown below, saying that we go the extra mile for all our customers and here's how !
All our products are of a quality that we, ourselves, would be happy to have in our own kitchen and, in fact, we all do !! So to start with, we're putting our money where our mouth is !
IF YOUR ORDER IS 'SUPPLY ONLY', and very unusual in our industry, we guarantee that all the items needed to complete your kitchen that are on the parts list, will be delivered first time, in 1 drop, with nothing missing, everything the right colour and specification. Not many companies actually guarantee that ! Our guarantee is your peace of mind.
You can send us plans and quotes provided by other companies and we will do our very best to either match the price or improve your design or both ! If you've followed my earlier blogs, you will already know about our flexible and versatile approach to designing your kitchen.
For DIY or 'installed by others' not familiar with our recycled materials, we provide FREE OF CHARGE full instruction sheets for all the necessary areas. These are written in plain English based on our own experience of mastering these materials. We also give you our contact number and are always on hand to give you advice if you get stuck. Over the years many people have benefitted from our committment to not seeing you stuck for help.
IF YOUR ORDER IS INSTALLED BY US you don't pay any delivery charges as we are bringing your kitchen with us anyway !
We are happy to advise on other areas of the project while we're with you as we take a good 'Holistic' approach to all the projects we install. We have also been known to do other odd jobs around the place, FREE OF CHARGE, because we're there and because we can !! We also understand how difficult it can be to get someone to turn up for the little jobs that need doing. If our wide skills base covers what you need, we'll happily take of whatever it is you need.
Often a kitchen project can 'evolve' while we're working on it. If we see an even better way to make your kitchen more successful, we'll ask you what you think and if you like it, we'll do it. No fuss, no bother.
If some aspect of the preparation work was missed before we get there, don't worry, we'll simply get stuck and sort it. We hate the scenario where some work is brought to a halt over some minor problem where other people would say, "Sorry, can't do that cos it not my job !"
No, wrong answer !... we'll just do it if we can without a second thought so we keep the work moving forwards. You want your kitchen finished and working, not a load of excuses as to why it can't be.
The more we can think about and take care of means less stress and bother for you, making the whole experience calmer, easier and generally a much nicer experience.
Holistically yours, Jules